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Q:
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How do I get a free quote/trial?
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A:
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Fax or email us one of your current transcribed documents with any
identifiable/confidential information blocked out
and we will
respond with a quote ASAP. Or we can provide you a quote when you try our service for free. Simply
contact us to submit the required information.
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Q:
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How do I start dictating?
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A:
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Click here to follow three easy steps.
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Q:
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How quickly will I receive my completed documents?
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A:
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We have an average turnaround time of 24-48 hours. However, the delivery time can be adjusted to meet your needs.
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Q:
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What if I need to make a correction to my dictation?
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A:
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Most of our physicians make any needed corrections as they are dictating. However, if you have completed your dictation and have disconnected from our system, you can call back to dictate your correction without having to re-dictate the entire report.
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Q:
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Are my documents saved?
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A:
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We back up and save all audio files and transcribed dictation thus solving your off-site and back-up storage needs.
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Q:
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In what format will I receive my work?
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A:
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All work is completed and delivered in Microsoft Word®.
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Q:
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How do I assure the contents of my documents remain confidential?
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A:
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Accurate Transcription Services is
HIPAA compliant.
We ensure all dictation and transcribed documents remain confidential.
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Q:
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What are the setup fees for getting started with your service?
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A:
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There are no fees to get started. In fact, there are no contracts or monthly subscription fees.
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Q:
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What are the monthly minimums?
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A:
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There are no monthly minimums.
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Q:
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How will I be billed?
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A:
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We offer a simple pricing structure based on a 65 character line meaning you pay only for what you dictate and not
pay for white space. Pricing is also based on your medical specialty, volume of dictation, delivery timeframe,
and quality of dictation. We also offer flexible billing options with honest and accurate line counts. While
most of our clients use monthly invoicing, we can support your specific billing needs.
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